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    Key Books

    Books

    Key books on solving problems with difficult people at work organized by common work worry and resources.

    Work Worries and Resources Books:

    Please note: Any books you purchase after following one of the links from our site helps support us through a small commission paid by Amazon.com.


    Popular Books

    The Mafia Manager : A Guide to the Corporate Machiavelli

    Reviewer/Reader Feedback: "If you're looking for some basic guidelines on how to behave at work to move ahead, or if you believe your coworkers are actually your "friends" then get this book right away. The strength of this book is how it describes in lay man terms what you need to do to survive and thrive, and despite the mention of the word mafia in the title I didn't find the tactics in this book evil.



    Email Link  |  Vault  |  Comments  |  Details @ Amazon.com



    The Art of Speed Reading People: How to Size People Up and Speak Their Language

    Reviewer/Reader Feedback: "This book ably explains the Myers-Briggs Type Indicator. With a little practice, you can quickly identify your own personality type and that of anyone you meet. If you are already familiar with the Myers-Briggs model, much of this book will be old news. If you aren't familiar with it, and if you want to learn how to "SpeedRead" people according to this theory, this book will benefit you. The authors go into great detail about the four temperaments and the sixteen personality types within them. We from getAbstract recommend this as a book for purposeful study. However, even if you only read it once, you will learn something about yourself or the people around you.



    Email Link  |  Vault  |  Comments  |  Details @ Amazon.com



    Dealing With People You Can't Stand

    Reviewer/Reader Feedback: "If we can't control our own behavior for our own good, how can we control someone else's especially when that person's obnoxious ways satisfies some perverse need? Some books on interpersonal conflict recommend that the reader resort to planning biting comebacks or simply ignoring the offending party. Rick and Rick offer more positive and healthier solutions (such as being more empathetic without being a punching bag) that if implemented will help the reader stay sane when under attack and eventually learn to stay above the fray."



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    Dealing With Difficult People: How to Deal With Nasty Customers, Demanding Bosses and Annoying Co-Workers

    Author's Comment: "How do I know that the techniques outlined in this book really work? Because more than 45,000 participants worldwide have attended my seminar and have given their input. Many took the time to write to me with examples of how they dealt with particularly difficult situations. These contributions are scattered throughout the book. I endorse every technique described here and use them regularly. Not only do I handle difficult situations better, but I've gained control of my reactions to negative situations. So can you!"



    Email Link  |  Vault  |  Comments  |  Details @ Amazon.com



    Nasty People

    Reviewer/Reader Feedback: "I've had to deal with several jerks, overbearing bosses, narcissistic-types, etc. in the past 20 years or so, and I have to say I wish I had this book before I met these creeps. I still have to deal with some ..., but they aren't much trouble any more. Jay gives CLEAR instructions on how to deal with these kinds of people, written in easy-to-understand language."



    Email Link  |  Vault  |  Comments  |  Details @ Amazon.com



    Toxic Coworkers: How to Deal with Dysfunctional People on the Job

    Reviewer/Reader Feedback: "This book examines personality disorders in the context of the workplace. It explains why that jerk in accounting is a jerk. It also tells you what to do when confronting these type of people. It's a interesting, well written book, for anyone with problems with people at work or anyone interested in personality disorders."



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    Jerks at Work: How to Deal With People Problems and Problem People

    Reviwer/Reader Feedback: "Finally, a book that honestly identifies and analyzes that prolific workplace species - the jerk. Organized by situation and topic, Jerks at Work presents the answers to at least 200 jerk-related questions from real-life readers that were originally published in author Ken Lloyd's syndicated On the Job column. The book is psychologically sound, excruciatingly direct, extremely funny and, above all, actually helpful. Lloyd does a splendid job of covering all the bases and every kind of jerk, from the boardroom to the mailroom."



    Email Link  |  Vault  |  Comments  |  Details @ Amazon.com



    Toxic Emotions at Work: How Compassionate Managers Handle Pain and Conflict

    Reviewer/Reader Feedback: "The title is pretty self-explanatory, and the book is a marvelous description of an emerging phenomenon that results from complex and challenging work environments. The notion of toxic organizations isn't new, everyone has a story about one. What is new is the way leaders and managers are trying to deal with toxicity in organizations. As more and more managers develop their authenticity at work, they become more and more open to the swirling currents of emotion that surround them. Mangers who help to manage these currents in organizations become "toxin handlers" and require a whole set of strategies aimed at preserving their health and the health and compassion of the organization."



    Email Link  |  Vault  |  Comments  |  Details @ Amazon.com



    Work Psychology: Understanding Human Behaviour in the Workplace

    Reviewer/Reader Feedback: "This work examines the contribution of psychological theory to our understanding of human behaviour in the workplace. It covers both personnel issues such as selection and training and organizational issues such as decision making. It contains up-to-date material with coverage of organizational culture and design. There is also material on change and development and the issue of power at individual and, group and organizational levels. Real-life examples are used to support the theory, to show how the concepts dealth with actually apply to work settings."



    Email Link  |  Vault  |  Comments  |  Details @ Amazon.com



    How to Deal with Emotionally Explosive People

    Reviewer/Reader Feedback: "This manual is designed for anyone who lives with, works with, or deals with emotionally explosive people. The personalities described as "Walking Time Bombs" react to stress with emotional explosions into anger, sadness or fear. Albert J. Bernstein examines how to cope with these people, offering strategies for dealing with all types of emotional outbursts and over-reactions. He distinguishes between "hot anger", which involves anger that explodes into any form of violence, including everything from verbal outbursts to bodily harm, and "cold anger", which involves explosions into withdrawal, rejection and disapproval. The volume also discusses how to predict violence, and where and when to get help."



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    Dinosaur Brains: Dealing With All Those Impossible People at Work

    Reviewer/Reader Feedback: "This book deals with irrational thinking and unconscious motivation at the office--"because people at work aren't always the rational creatures that other management books talk about." The authors cover basic personnel management theory and argue that people's irrational and emotional acts are based on primitive fight, flight, and fright responses--all part of the "dinosaur brain." They identify situations when such behavior is taking place and offer suggestions for what to do when coworkers behave in this manner. Although the basic information may be available in other sources, it is presented clearly and with the right amount of humor in this book."



    Email Link  |  Vault  |  Comments  |  Details @ Amazon.com



    Thank You for Being Such a Pain: Spiritual Guidance for Dealing With Difficult People

    Reviwer/Reader Feedback: "In a clear, conversational tone, Rosen covers seemingly every possible reason, response, interpretation and lesson that can be attached to unpleasant relationships. They can serve as mirrors, wake-up calls or chances to stand up for ourselves or to become more forgiving. They can help us develop 'latent qualities,' rectify the past or prepare for the future. With quotes, summaries and exercises throughout this thoughtful book, Rosen thoroughly explores new ways to view personal conflicts and to use them for healing."



    Email Link  |  Vault  |  Comments  |  Details @ Amazon.com



    Since Strangling Isn't an Option...: Dealing With Difficult People-Common Problems and Uncommon Solutions

    Reviewer/Reader Feedback: "In a market flooded with advice on interpersonal relationships and the conflicts inherent in relationships, Crowe's book is refreshing in its common-sense approach...In a market flooded with advice on interpersonal relationships and the conflicts inherent in relationships, Crowe's book is refreshing in its common-sense approach."



    Email Link  |  Vault  |  Comments  |  Details @ Amazon.com



    Type Talk at Work: How 16 Personality Types Determine Your Success on the Job

    Reviewer/Reader Feedback: "This is just one of the books that shows you how to use personality/psychological type at work and is worth reading. It covers nearly all issues we face in the modern workplace like communicating with co-workers, handling stress in the workplace, ethics, time management etc. all from a Type perspective. Kroger and Thuesen do a good job at explaining how Extroverts handle things differently from Introverts, Sesates from iNtuitives, Feelers from Thinkers, & Judgers from Perceivers. Apart from this, in between it gives various tips on how people with different preferences can better understand and work with each other."



    Email Link  |  Vault  |  Comments  |  Details @ Amazon.com



    Winning Office Politics

    Reviewer/Reader Feedback: "I bought this book after finding out that working hard, and STAYING OUT of office politics was getting me NOWHERE, AND HURTING MY CAREER. Especially since I work in an organization where it seems that office politics is all that many employees are thinking about! The book discusses the ineveitability of office politics, and gives you an extensive test to find out how "political" you are yourself...Once you have examined your own potential at office politics, the book tells you every possible strategy to get on your boss's good side."



    Email Link  |  Vault  |  Comments  |  Details @ Amazon.com


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