Help With People Problems At Work
Problem Employees - Books
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The books in the category "Problem Employees" are listed below. Any books you purchase after following one of the links from our site helps support us through a small commission paid by Amazon.com, and we encourage review comments to help others decide which books are most appropriate.
Reviewer/Reader Feedback: "Puts discussing difficult issues with employees into perspective. Highly recommended for any supervisor or manager that will deal with a difficult employee situation.....and guess what....eventually you will! A must read. Being used in our training program for future supervisors."
Reviewer/Reader Feedback: "Dealing With Problem Employees is an excellent resource for most organizations, especially for start up companies. This fine book investigates key employment issues such as contract employees, sexual harassment, alcohol and drug abuse, developing performance appraisals, dealing with dangerous employees, interviewing, and countless legal issues. All of the above issues are discussed from a detailed point of view as numerous examples are cited illustrating the fine line between what is proper conduct and what is illegal."
Reviewer/Reader Feedback: "Excellent practical advice on how to recognize and manage unsatisfactory behavior and difficult employees, to include when to pick your battles. This is the first resource that has addressed how to know you are in a no-win situation and what other measures can be taken."
Reviewer/Reader Feedback: "This is a great book! I bought this book to deal with other people; I was in for a surprise with all of my own self-analysis. I am sure that I am a better person after learning so many new positive behavior tools for myself AND how to deal with other people's negative personalities! Read it for yourself and see."
Reviewer/Reader Feedback: "None of the insights are new: we all know that people resist change, don't walk the talk, don't understand their business, aren't team players, ad infinitum. But most business books are either too dense to read easily or are too trite to be relative. Gray Matters is in between and comes close to a bulls eye. I especially like its part 3: 'the Seven Deadly Workplace Sins.'"
Reviewer/Reader Feedback: "In Games Companies Play, Gerry Griffin and Ciaran Parker reveal how to play, and better still, win in the messy, murky and sometimes downright dirty office games that accompany our working lives. Drawing on the methodology explored in The Power Game and further explored in their much sought-after workshops, Games Companies Play is the answer to surviving those bruising and emotional encounters we all experience in our working world."
Reviewer/Reader Feedback: "The title is pretty self-explanatory, and the book is a marvelous description of an emerging phenomenon that results from complex and challenging work environments. The notion of toxic organizations isn't new, everyone has a story about one. What is new is the way leaders and managers are trying to deal with toxicity in organizations. As more and more managers develop their authenticity at work, they become more and more open to the swirling currents of emotion that surround them. Mangers who help to manage these currents in organizations become "toxin handlers" and require a whole set of strategies aimed at preserving their health and the health and compassion of the organization."
Reviewer/Reader Feedback: "Text exposes the most common methods manipulative people use to control others, and reminds us that it takes at least two people to allow such a relationship to function. Includes self-assessment quizzes, action plans, and how-to exercises to empower you to escape the web of others' control. DLC: Manipulative behavior."
Reviewer/Reader Feedback: "Dealing with difficult people is a part of everyday life. However, by focusing on real-life responses to verbal challenges instead of theories and platitudes, the author has delivered a convenient handbook for the mental martial art of verbal self-protection. Divided into four sections, the book offers techniques and skills for responding thoughtfully in conflicts, expressing honest feelings and goals, seeking cooperation in difficult situations, and living a life of value during trying times. Each of the 30 chapters offers examples that demonstrate the expected goals and acquired skills in action."
Reviewer/Reader Feedback: "This book ably explains the Myers-Briggs Type Indicator. With a little practice, you can quickly identify your own personality type and that of anyone you meet. If you are already familiar with the Myers-Briggs model, much of this book will be old news. If you aren't familiar with it, and if you want to learn how to "SpeedRead" people according to this theory, this book will benefit you. The authors go into great detail about the four temperaments and the sixteen personality types within them. We from getAbstract recommend this as a book for purposeful study. However, even if you only read it once, you will learn something about yourself or the people around you.
Reviewer/Reader Feedback: "a guide to dealing with bullies, backstabbers, incompetents, harassers, and other office offenders. Every office has one...and sometimes, more than one. They can make you dread getting up in the morning even if you like your job-and they can interfere with everyone's efficiency and productivity. Dr. Leonard Felder explains how to deal with them, get the respect you deserve, manage relationships, and keep the workday running smoothly."
Reviewer/Reader Feedback: "I've had to deal with several jerks, overbearing bosses, narcissistic-types, etc. in the past 20 years or so, and I have to say I wish I had this book before I met these creeps. I still have to deal with some ..., but they aren't much trouble any more. Jay gives CLEAR instructions on how to deal with these kinds of people, written in easy-to-understand language."
Reviewer/Reader Feedback: "This book is an excellent tool for anyone manipulated by a covert aggressive personality... I never knew there was a model for this personality type! This is an excellent book for all to read, should you ever come across a covert manipulative personality that stops at nothing to get what they want, yet somehow makes it look like it's not them. They're not hurting, stressed out or insecure, they're just going to get things the way they want!"
Reviewer/Reader Feedback: "I've seen a lot of books and training programs that purport to teach people to be more effective communicators. Most teach tried-and-true, but old-and-generic, understandings and skills that help people become somewhat more effective. They do not, however, teach people to be really effective in those few important communication challenges that really matter. That is the contribution of Crucial Conversations. In my consulting practice, I've noticed repeatedly that many managers and executives don't take on the tough issues or don't handle them well or, even worse, handle them in a way that creates positive harm in their relationship with others. When I talk to them about their situations, I find that they know they can be better communicators on tough issues; they just don't know how! That's where Crucial Conversations adds real value."
Reviewer/Reader Feedback: "Lucy Gill presents a new approach to dealing with problem people at work that is simple, fresh and extremely useful. The bottom line? Stop using the same old methods that don't work for you. If you want to see new results, you've got to employ some of the new tricks put forth here. This book will help you, whether you are stumped on dealing with a boss or employee. If you have ever felt frustrated by a bully, nerd, lightweight, arrogant or some other problem-causing co-worker, then here is your book."
Reviewer/Reader Feedback: "Susan Forward presents the anatomy of a relationship damaged by manipulation, and gives readers an arsenal of tools to fight back. In her clear, no-nonsense style, Forward provides powerful, practical strategies for blackmail targets, including checklists, practice scenarios and concrete communications techniques that will strengthen relationships and break the blackmail cycle for good."
Reviewer/Reader Feedback: "Adams, creator of the popular comic strip Dilbert, continues the satirical look at office life that he began with The Dilbert Principle (1996). Being a weasel encompasses everything that we hate about our coworkers as well as all the sneaky, time-wasting activities that we ourselves engage in just to avoid doing actual work. Here's his take on getting ahead by sucking up to the boss: "The great thing about being a sycophant is there's no deception going on. You know you're a weasel, your boss knows you're a weasel, and your coworkers know you're a weasel. Yet the method still works like a charm." The book is filled with lots of to-the-point Dilbert strips with appearances from all the regular characters, and (supposed) actual e-mails from readers about the absurd things that go on in the workplace. This book is best left on your desk to read in snippets for comic relief from the inane culture of office life."
Reviewer/Reader Feedback: "What distinguishes this book from the competition is the authors' commitment to an ethical, principled approach to the political game, which I found to be refreshing and positive. So often, the choice is presented as "stop worrying about being nice and get out there and win!" Instead, the Dobsons show why having principles, being honest, and treating others with dignity and respect can be a source of political strength and effective results, and why the archetypical Machiavellian office politician often comes to a bad end."
Reviewer/Reader Feedback: "In a market flooded with advice on interpersonal relationships and the conflicts inherent in relationships, Crowe's book is refreshing in its common-sense approach...In a market flooded with advice on interpersonal relationships and the conflicts inherent in relationships, Crowe's book is refreshing in its common-sense approach."
Reviewer/Reader Feedback: "Designed as an at-a-glance reference tool, this 10-part guide describes 10 kinds of culprits, from tyrants, bullies, and sadists to the pushy and presumptuous to connivers and camouflagers. Each type is first defined, allowing for a peek inside the heads of both victim and victimizer and offering a helpful strategy for facilitating tactful dialogues that serves as excellent advice for diffusing workplace tensions and hostilities.
You may recognize these types as thorns in your side or--worse--real threats to your sense of well-being and work performance. This reference book packs a wallop, not only restoring your self-esteem but allowing you to create better relationships with the people at work who make your life miserable."
Reviewer/Reader Feedback: "I bought my first copy thinking that all those people causing me stress at work were "Neanderthals" As I read, I learned that all work centers have- and need each of three basic types, and to the other types in the office, I am their "Neanderthal" Very empowering, give a copy to you you boss, and to your favorite and least favorite co-worker. I'm replacing my own copy, as it never gets returned when borrowed, only passed off to others. Good Reading, fast, to the point
Reviewer/Reader Feedback: "Roy Lubit's new book is an exciting breakthrough for anyone who has ever had a boss! It's hard to remember that bosses are only people. This book helps you understand what makes them tick, their different styles, how you can manage them effectively from below, and how to get everyone working on the same team. Lubit's secret ingredient is his incisive knowledge of how people and organizations work. A must read!"
Reviewer/Reader Feedback: "This manual is designed for anyone who lives with, works with, or deals with emotionally explosive people. The personalities described as "Walking Time Bombs" react to stress with emotional explosions into anger, sadness or fear. Albert J. Bernstein examines how to cope with these people, offering strategies for dealing with all types of emotional outbursts and over-reactions. He distinguishes between "hot anger", which involves anger that explodes into any form of violence, including everything from verbal outbursts to bodily harm, and "cold anger", which involves explosions into withdrawal, rejection and disapproval. The volume also discusses how to predict violence, and where and when to get help."
Reviwer/Reader Feedback: "In a clear, conversational tone, Rosen covers seemingly every possible reason, response, interpretation and lesson that can be attached to unpleasant relationships. They can serve as mirrors, wake-up calls or chances to stand up for ourselves or to become more forgiving. They can help us develop 'latent qualities,' rectify the past or prepare for the future. With quotes, summaries and exercises throughout this thoughtful book, Rosen thoroughly explores new ways to view personal conflicts and to use them for healing."
Reviewer/Reader: "She discusses various types of behavior: hostile-aggressive, procrastinating, negative-complaining, and arrogant. An "Action Outline" is provided to solve problems effectively, and a separate chapter treats communication differences between men and women employees. The approach used throughout is how to get along, not get even. Filled with examples of various types of personalities in numerous situations, this book proves valuable to both the employee and the manager."
Reviwer/Reader Feedback: "Finally, a book that honestly identifies and analyzes that prolific workplace species - the jerk. Organized by situation and topic, Jerks at Work presents the answers to at least 200 jerk-related questions from real-life readers that were originally published in author Ken Lloyd's syndicated On the Job column. The book is psychologically sound, excruciatingly direct, extremely funny and, above all, actually helpful. Lloyd does a splendid job of covering all the bases and every kind of jerk, from the boardroom to the mailroom."
Reviwer/Reader Feedback: "we are working our way through the book chapter-by-chapter; one chapter each week. 30 to 45 minutes of each Monday morning Staff meeting are devoted to discussion of the issues in the "current" chapter; what each person's "type" value is, and how those values contribute and frustrate the values of others. We are six weeks into this project. Conflicts issues between staff that used to cause friction and frustration are simply melting away as the chapters drop away. Staff openly discuss disagreements as conflicts in Type; and allow each other to have different views."
Reviewer/Reader Feedback: "Bing gleefully offers hard-boiled Machiavellian advice about whom to fire in a downsizing (consultants first, secretaries last), how to make employees love you ("Give them perks.... When they're spending your money, you own them"), and why it's important that you also kick ass (one of the ways: "cutting them off curtly when they speak") and take names (so people know you'll not only hurt them, you'll also go after their friends). The overriding lesson of this book is always to love yourself, never apologize for anything you do, and when all else fails, recognize that the truth is flexible, and so can be bent any way you want. What makes all this amorality funny is that Bing plays it straight, putting his ruthless advice into an easily digestible how-to format."
Reviewer/Reader Feedback: "Suzette Haden Elgin, nationally recognized linguistics expert and author, applies her acclaimed techniques for combating verbal violence to common on-the-job situations. Forceful yet non-threatening, her proven strategies will empower workers of every level to recognize verbal abuse, gently defuse it, and replace it with courteous and effective communication."
Reviewer/Reader Feedback: "This book deals with irrational thinking and unconscious motivation at the office--"because people at work aren't always the rational creatures that other management books talk about." The authors cover basic personnel management theory and argue that people's irrational and emotional acts are based on primitive fight, flight, and fright responses--all part of the "dinosaur brain." They identify situations when such behavior is taking place and offer suggestions for what to do when coworkers behave in this manner. Although the basic information may be available in other sources, it is presented clearly and with the right amount of humor in this book."
Question created by DDI.
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