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I believe my supervisor has becomed paranoid
Posted by: Texan
Date: 5/2/2008 6:39:39 PM
The company I work for has three offices in three cities. My supervisor and I make up the MIS department. Mid-last year, my supervisor got into a confict at one of the offices and the office manager there banned her from coming back. She didn't take this lieing down, and continued to complain to our CEO and looking for ways to continue supporting that office. Finally, the CEO ordered her to stay away and has been sending me instead. My supervisor is now blaming me and the officer manager at a different office. Out of the blue, she has started accusing us for her predicament. She has accused me of conspiring to take her job. I had tried to steer clear of her conflict since it began, but because no one resolved this situation immediatley, time has made her paranoid or something. Anyway I am concerned. I have tried to reason with her, but she has the attitude, "Don't try to confuse me with the facts, I know what is going on." What can I do?
| Reply from: |
jlange80 |
| Date: |
5/13/2008 9:45:00 AM |
| Reply: |
First:
SEEK FIRST TO UNDERSTAND, THEN BE UNDERSTOOD - Steven Covey
This rule works great in every situation. Ask questions in a way to understand your boss, and not for your boss to understand you.
Second:
RESOLVE CONFLICT
The most effective way to resolve conflict is communication. What really needs to happen is that your boss needs to work out the situation with the other manager. The only way to do it is for them to talk out what happened, and come to an understanding that it's okay to not agree with the other person. We all come from different places with different values and understandings. Until they talk about what happened and work out the situation it will never be resolved. Once you seek to understand, you will be able to help your boss with this step.
Third:
A MAN CONVINCED AGAINST HIS WILL IS OF THE SAME OPINION STILL.
I have no idea who said that, but it is true in every situation where there is a difference in opinion. Everyone has pride.
What it all boils down to is Leadership. Check out orrinwoodward.blogharbor.com look to the right and check out the leadership folder. This will help guide you. Also, there are many great books you could read to help with this: Personality Plus, Seven Habits of Highly Effective Peole, How to Win Friends and Influence People, Launching the Leadership Revolution.
Good luck and remember, leadership will solve any problem that exists. The only question is will you do the work to solve the problem. |
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