Help With People Problems At Work
Be Your Own Executive Coach: Master High-Impact Communications Skills for: Dealing With Difficult People, Improving Your Personal Image, Learning How to Listen, Solving Business Problems Creatively
Reviewer/Reader Feedback: "The book provides a person with my background (a science nerd turned into a hi-tech manager) well founded, well explained and 100% scientific approach to business communications. It teaches HOW to take 100% responsibility for listening and speaking. It is easy to advice not to react emotionally to what other person says, and everybody does it in their books. In contrast, this book teaches techniques that make emotional reaction unnecessary, without any artificial self control."
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