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    Key Books


    Harassment, Bullying and Violence at Work: A Practical Guide to Combating Employee Abuse in the Workplace


    Tongue Fu! : How to Deflect, Disarm, & Difuse Any Verbal Conflict


    The Workplace Law Advisor: From Harassment and Discrimination Policies to Hiring and Firing Guidelines--What Every Manager and Employee Needs to Know

    Jerks at Work: How to Deal With People Problems and Problem People

    Reviwer/Reader Feedback: "Finally, a book that honestly identifies and analyzes that prolific workplace species - the jerk. Organized by situation and topic, Jerks at Work presents the answers to at least 200 jerk-related questions from real-life readers that were originally published in author Ken Lloyd's syndicated On the Job column. The book is psychologically sound, excruciatingly direct, extremely funny and, above all, actually helpful. Lloyd does a splendid job of covering all the bases and every kind of jerk, from the boardroom to the mailroom."



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