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Work It Out: Clues for Solving People Problems at Work

Reviwer/Reader Feedback: "we are working our way through the book chapter-by-chapter; one chapter each week. 30 to 45 minutes of each Monday morning Staff meeting are devoted to discussion of the issues in the "current" chapter; what each person's "type" value is, and how those values contribute and frustrate the values of others. We are six weeks into this project. Conflicts issues between staff that used to cause friction and frustration are simply melting away as the chapters drop away. Staff openly discuss disagreements as conflicts in Type; and allow each other to have different views."

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