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    Key Books


    The Gentle Art of Verbal Self-Defense


    The Mafia Manager : A Guide to the Corporate Machiavelli


    Toxic Coworkers: How to Deal with Dysfunctional People on the Job

    Dinosaur Brains: Dealing With All Those Impossible People at Work

    Reviewer/Reader Feedback: "This book deals with irrational thinking and unconscious motivation at the office--"because people at work aren't always the rational creatures that other management books talk about." The authors cover basic personnel management theory and argue that people's irrational and emotional acts are based on primitive fight, flight, and fright responses--all part of the "dinosaur brain." They identify situations when such behavior is taking place and offer suggestions for what to do when coworkers behave in this manner. Although the basic information may be available in other sources, it is presented clearly and with the right amount of humor in this book."



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