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    Key Books


    Discipline Without Punishment/the Proven Strategy That Turns Problem Employees into Superior Performers


    Does Someone at Work Treat You Badly?/How to Handle Brutal Bosses, Crazy Coworkers...and Anyone Else Who Drive You Nuts


    Dealing With Difficult People

    Bullying

    A diverse range of Resources to help analyze and address bullying behaviors. (Resource suggestions encouraged.) Books related to "Bullying" are set out on  their own page.


    Putting a Workplace Bully Back In Line

    "Dealing with workplace stress is bad enough without a workplace bully; WebMD tells you how to fight back."

    Email Link  |  Vault  |  Comments  |  Read: my.webmd.com


    Whom do you work for? 8 types of bosses

    "Key to survival is right attitude, language, behavior."

    Email Link  |  Vault  |  Comments  |  Read: cnn.com


    Bullied workers suffer 'battle stress'

    "What do soldiers under fire and bullied workers have in common? Not much, you may think."

    Email Link  |  Vault  |  Comments  |  Read: news.bbc.co.uk


    Experts to probe workplace bullying

    "An expert group is to be set up to look into ways of winning the war against workplace bullies, the Government said today."

    Email Link  |  Vault  |  Comments  |  Read: 212.2.162.45


    The Wrong Stuff

    "Is a poor economy to blame for workplace bullies and toxic bosses? No, but a business culture that celebrates aggression and toughness might be."

    Email Link  |  Vault  |  Comments  |  Read: fastcompany.com


    Bullies take toll on morale, productivity

    "Word has it that the boss who screams, threatens and belittles is more outdated than Dagwood's Mr. Dithers in the "Blondie" comic strip. Today's ideal boss is supposed to be more like a coach who teaches, encourages and supports workers to give their best efforts. But apparently there are quite a few chair-throwing Bobby Knights still out there."

    Email Link  |  Vault  |  Comments  |  Read: mlive.com


    Most Workplace Bullying is Worker to Worker

    "One in four companies has experienced workplace bullying in the past year, and most incidents of bullying appear to be done by employees against one another, according to research from the National Institute for Occupational Safety and Health (NIOSH)"

    Email Link  |  Vault  |  Comments  |  Read: hr.blr.com


    Survey finds bullying common at work

    "Nearly 1 in 3 American workers say they've experienced two "negative acts" at work weekly in the last six months, researchers from Arizona State University found. That's almost 31/2 times the rate found in studies of Danish workers."

    Email Link  |  Vault  |  Comments  |  Read: Survey finds bullying common at work


    Column: Some playground bullies end up as bosses

    "Today's ideal boss is supposed to be more like a coach who teaches, encourages and supports workers to give their best efforts. But apparently there are quite a few chair-throwing Bobby Knights still out there."

    Email Link  |  Vault  |  Comments  |  Read: mlive.com


    Workplace problems include bullying

    "Employees are bullied and belittled in many U.S. workplaces, but their bosses may not find out about these abusive episodes, suggests a survey that will be released Saturday."

    Email Link  |  Vault  |  Comments  |  Read: usatoday.com


    Workplace focus: Working for a bully

    "An online survey of 403 workers conducted by ASU’s Hugh Downs School of Human Communications found that almost 10 percent said they had been bullied in their workplaces in the last six months, and 30 percent said they had been bullied at some point during their careers."

    Email Link  |  Vault  |  Comments  |  Read: aztrib.com


    Researcher says bullied workers need outlet for workplace grievances

    "Researchers studying workplace violence say there is a huge, pent-up demand for new ways to deal with the hardships caused by bully bosses and pushy co-workers."

    Email Link  |  Vault  |  Comments  |  Read: cnews.canoe.ca


    Help us to help you to beat the bullies at work

    "Personnel Today and anti-bullying charity The Andrea Adams Trust are joining forces to investigate the prevalence and effect of bullying at work. We investigated the issue five years ago and uncovered a grim picture of harassment and intimidation in the workplace. Anecdotal evidence suggests the problem has worsened, and, combined with data collated over the past five years, the new survey will give us the hard evidence to see whether this is the case."

    Email Link  |  Vault  |  Comments  |  Read: personneltoday.com


    Management Bullies Require Attention

    "What the research has shown, however, is that employees of bullies withhold the extras, i.e. they are not fully engaged or giving 100 percent. For example, they may treat customers poorly, do average as opposed to excellent work and spend countless working hours complaining about the boss to their colleagues and friends. Clearly, the organization suffers in both tangible and intangible ways when managers push employees around."

    Email Link  |  Vault  |  Comments  |  Read: thebusinessledger.com


    Fear and loathing in the workplace

    "A bullying boss can have an impact on your work and on your health. Kate Taylor tells you how to tackle to problem."

    Email Link  |  Vault  |  Comments  |  Read: guardian.co.uk


    Managers lead bullying of mentally ill staff

    "According to a new survey of Scottish staff suffering from mental health problems, it is managers who mostly subject them to bullying as 38% say they have endured some form of abuse at work."

    Email Link  |  Vault  |  Comments  |  Read: hrgateway.co.uk


    Bullying prevalent in many workplaces

    "Remember that kid in school who constantly teased you and made you feel insignificant? He might now be working in your office doing the same things. If you had to face some kind of school bully as a child, Jess Alberts, professor of communications at Arizona State University, says you might very well have come in contact with the workplace bully - someone who systematically tries to impair your ability to succeed at work."

    Email Link  |  Vault  |  Comments  |  Read: azcentral.com


    Bullying hotline to ease workplace hostility at airports

    "The Amicus union has launched a bullying hotline at Heathrow and Gatwick airports to combat the growing problem of bullying and harassment within the airline industry.

    The hotline will be run by anti-bullying specialists the Andrea Adams Trust and will give advice and counselling to staff working at the airports."

    Email Link  |  Vault  |  Comments  |  Read: personneltoday.com


    Psychological Harassment At Work

    A great brochure from www.thebullyinginstitute.org on its services for organizations including a short workplace warning signals checklist. Recommended for bosses. (Please note: www.workworries.com has no financial relationship with this Institute whatsoever.)

    Email Link  |  Vault  |  Comments  |  Read: bullyinginstitute.org


    Major U.S. Network TV "Bully Cam" Project

    "To help tell the Workplace Bullying story and to break the silence, a TV network wants to catch bullies in the act using hidden cameras or microphones. Your bully need not be a Screaming Mimi. We'd like to see what happens behind closed doors that the bully would deny happens. We want to expose the cruelty in all its forms."

    Email Link  |  Vault  |  Comments  |  Read: bullyinginstitute.org


    School Bullying Goes Further Than Teachers

    "Bullying among school staff is not just confined to teachers, with a survey showing large numbers of non-teaching staff are also being bullied by principals and colleagues. Early findings from a Community and Public Sector Union survey released yesterday suggest that 41.5 per cent of school services officers - non-teaching support staff - have experienced some form of bullying."

    Email Link  |  Vault  |  Comments  |  Read: theage.com.au


    Bullying And Harassment

    "When people mention bullying, many automatically think of bullying in school - yet bullying is responsible for 30-50 per cent of all stress-related illness in the workplace. This, says the Health & Safety Executive, costs employers 80 million working days and up to £2 billion in lost revenue every year. It also results in poor morale and productivity and higher staff turnover."

    Email Link  |  Vault  |  Comments  |  Read: bbc.co.uk


    Quebec Squares Off Against Bullies

    "Companies are scrambling to comply with a new law against workplace 'psychological harassment'-- the only one of its kind in North America."

    Email Link  |  Vault  |  Comments  |  Read: theglobeandmail.com


    Researchers Warn Bully Bosses Threaten Productivity And Office Safety

    "Workplace bullies - people who target workers for intimidation, belittlement and humiliation - are themselves becoming the targets of individuals and groups promoting respectful and safe workplaces in Canada."

    Email Link  |  Vault  |  Comments  |  Read: canada.com


    Face Up To Bullies In The Workplace

    "The standard organisational response in dealing with bullying is to write policies, introduce training programmes for support workers and hope that this approach will be sufficient."

    Email Link  |  Vault  |  Comments  |  Read: icwales.icnetwork.co.uk


    Focus On: Bullying At Work

    "Bullying in the workplace can result in lower productivity, high absenteeism and staff turnover, low morale, poor health, damaged company reputation and costly legal claims; Alison Wallace looks at the issues."

    Email Link  |  Vault  |  Comments  |  Read: businesseurope.com


    Online Screening For Personality Disorders

    "Want to find out if you have a personality disorder (or make an educated guess about a co-worker)?"

    Email Link  |  Vault  |  Comments  |  Read: med.nyu.edu


    Workplace Bullies Cause The Advent Of 'Desk Rage'

    "Welcome to the work world, where chronically demeaned clock-watchers work side by side with desk-pounding, phone-slamming executives; grudge-holding cubicle neighbors; passive-aggressive workaholics; and noise-polluting gabbers."

    Email Link  |  Vault  |  Comments  |  Read: bizjournals.com


    Do You Work For A Bully Boss?

    "New-economy managers can be tough to work for. Many are crossing the line into abuse."

    Email Link  |  Vault  |  Comments  |  Read: findarticles.com


    The Bully At Work: Jan’s Story

    "Bullying is alive and well in the British workplace. Read about one woman’s experience and find out what you can do if you’re experiencing it at work."

    Email Link  |  Vault  |  Comments  |  Read: ivillage.co.uk


    Workplace Bullying: Introduction To The 'Silent Epidemic'

    "This paper introduces the key actors in the organizational drama - targetted individuals, perpetrators, witnesses and employer representatives - and the typical responses. The authors derive their suggested solutions from emphirical research and extensive anecdotal evidence."

    Email Link  |  Vault  |  Comments  |  Read: bullyinginstitute.org


    Phrases And Stragegies For Targets

    "Phrases which you may find useful for tackling bullying."

    Email Link  |  Vault  |  Comments  |  Read: bullyonline.org


    Overview of The Gentle Art of Verbal Self-Defense

    An overview based of the system presented in The Gentle Art of Verbal Self-Defense by Suzette Haden Elgin.

    Email Link  |  Vault  |  Comments  |  Read: adrr.com


    Bullying And Post Tramatic Stress Disorder

    A substantial Resource on PTSD with reference to bullying, harassment and legal issues.

    Email Link  |  Vault  |  Comments  |  Read: bullyonline.org


    How To Deal With Workplace Bullying

    Advice for individuals and companies along with an action plan for both.

    Email Link  |  Vault  |  Comments  |  Read: bullyonline.org


    Bullying Is Illegitimate and Damages Productivity

    An overview of the possible costs of workplace bullies.

    Email Link  |  Vault  |  Comments  |  Read: workplacebullying.co.uk


    Targets Checklist To Deal With The Workplace Bully

    A quick listing of the kinds of things that you should do to deal with a bully.

    Email Link  |  Vault  |  Comments  |  Read: workplacebullying.co.uk


    Insight And Advice About Workplace Bullying

    An informative Resource that reviews 11 books on workplace bullying.

    Email Link  |  Vault  |  Comments  |  Read: uow.edu.au


    Emotional Abuse At Work: A Silent Epidemic?

    "Millions of men and women of all ages, ethnic, and racial backgrounds hate going to work, gradually fall into despair and often become gravely ill. Some flee from jobs they used to love, others endure the situation unable to figure a way out."

    Email Link  |  Vault  |  Comments  |  Read: mobbing-usa.com


    Bullying And Attention-Seeking Behavior

    This Resource lists common tactics bullies and manipulators employ to gain attention for themselves.

    Email Link  |  Vault  |  Comments  |  Read: bullyonline.org


    The Difference Between Bullying And Management

    "How to recognise a bullying manager in your organisation."

    Email Link  |  Vault  |  Comments  |  Read: bullyonline.org


    Grievance Procedures And Bullying

    "Why grievance procedures are inappropriate for dealing with bullying."

    Email Link  |  Vault  |  Comments  |  Read: bullyonline.org


    Bullying and Bystanders

    "In most bullying situations, the target of bullying finds themself isolated and alone. Work colleagues, who may formerly have been friendly and supportive, melt away and the target is left feeling like a pariah and an outcast. There are many reasons why colleagues at work fail to come to the aid of a fellow worker being bullied."

    Email Link  |  Vault  |  Comments  |  Read: bullyonline.org


    Bullying And Vulnerability

    "How bullies target their victims."

    Email Link  |  Vault  |  Comments  |  Read: bullyonline.org


    Why Don't You Stand Up For Yourself?

    "Asserting your right not to be bullied, fighting back, taking action."

    Email Link  |  Vault  |  Comments  |  Read: bullyonline.org


    Debunking Bullying Myths

    "One of the reasons that progress on dealing with bullying is held back is because of the myriad of myths and misperceptions surrounding the subject. A number of studies published in the media over the last few years have propagated false stereotypes."

    Email Link  |  Vault  |  Comments  |  Read: bullyonline.org


    Bullying FAQ

    Answers to almost 40 key questions.

    Email Link  |  Vault  |  Comments  |  Read: bullyonline.org


    Definitions Of Bullying

    Two useful definitions of bullying from two expert sources.

    Email Link  |  Vault  |  Comments  |  Read: bullyonline.org


    What Is Bullying?

    "Types of bullying, bullying tactics, how targets are selected, the difference between bullying and harassment and an answer to the question 'Why me?'"

    Email Link  |  Vault  |  Comments  |  Read: bullyonline.org


    How Can I Recognize That I Am Being Bullied?

    "Read through the following checklists and learn how to recognise the bullies in your life and the harm they cause to you and others."

    Email Link  |  Vault  |  Comments  |  Read: bullyonline.org


    Destructive Conflict And Bullying At Work

    An often quoted Report from the Manchester School of Management that presents the results of the first nation wide survey of workplace bullying in Britain. "With this report it is possible to establish a comprehensive and reliable picture of the problem and its outcomes. For individuals as well as organisations these results should provide sufficient ammunition to put the issue firmly on the organisational agenda."

    Email Link  |  Vault  |  Comments  |  Read: le.ac.uk


    Bullying: Facts, Figures And Costs

    A comprehensive resource with data from the US and Great Britian including information on costs of bullying to industry, taxpayers, employers, the individual and family.

    Email Link  |  Vault  |  Comments  |  Read: bullyonline.org


    Workplace Bullying's High Cost: $180M In Lost Time

    "Unfortunately, workplace bullying has existed since the dawn of employment, according to most psychologists and human resource experts. But tolerance for its various forms is declining swiftly as academicians release new statistics detailing its human and bottom-line dollar costs."

    Email Link  |  Vault  |  Comments  |  Read: orlando.bizjournals.com


    Why Some People are Bully Targets

    "Bullies don't bully everyone. Some of us aremore likely targets than others."

    Email Link  |  Vault  |  Comments  |  Read: workdoctor.com


    Bullies: Some Born, Most Grown

    Descriptions of Chronic, Opportunistic, Accidental and Substance Abusing bullies.

    Email Link  |  Vault  |  Comments  |  Read: workdoctor.com


    Troublesome Trends In Contemporary Workplaces

    Data on workplace violence, harrassment and verbal abuse.

    Email Link  |  Vault  |  Comments  |  Read: workdoctor.com


    Illustrations of Psychological Violence: Bullying

    An exellent overview of psychologica tactics used against people organized into three groups: violations of civil norms, policies or laws; performance prevention tactics, undermining; and tactics of control, unrelated to getting work done.

    Email Link  |  Vault  |  Comments  |  Read: workdoctor.com


    Bullying/Psychological Violence Defined

    A practical definition of bullying is provided along with useful general background.

    Email Link  |  Vault  |  Comments  |  Read: workdoctor.com


    Characteristics of Dysfunctional Workplaces

    A useful list of characteristics of workplaces that foster bullies that also serves as a good checklist for people to use when evaluating their current work environment as well as bosses.

    Email Link  |  Vault  |  Comments  |  Read: workdoctor.com


    Is The Bully Mentally Disordered?

    Helpful descriptions of two character disorders that bosses have: Antisocial Personality Disorder and Narcissistic Personality Disorder.

    Email Link  |  Vault  |  Comments  |  Read: workdoctor.com


    Bully Types and Tactics

    An overview of the following types of bullies and their tactics: Constant Critic, Two-Headed Snake, Gatekeeper and Screaming Mimi.

    Email Link  |  Vault  |  Comments  |  Read: workdoctor.com


    Why Are We Willing To Tolerate Bullies?"

    "Why are we willing to tolerate bullies? That question can leave you scratching your head if you don't try to make sense out of it. So let's start with a definition."

    Email Link  |  Vault  |  Comments  |  Read: fastcompany.com


    The Bully Boss

    "There's one piece of office trash that computers and high-tech gadgets haven't gotten rid of: the bully boss. He's the manager who berates and belittles you in front of other employees for no good reason. She's the supervisor who intimidates and threatens simply because she can."

    Email Link  |  Vault  |  Comments  |  Read: bullyinginstitute.org


    Workplace Bullying: Prevention And/Or Alleviation

    This Resource oultines how policies, hiring, and top management support can promote a bully-free workplace.

    Email Link  |  Vault  |  Comments  |  Read: workrelationships.com


    The Bully At Work

    "Read about one woman’s experience and find out what you can do if you’re experiencing it at work."

    Email Link  |  Vault  |  Comments  |  Read: ivillage.co.uk


    Bullying Manager: How Can I Cope?

    "'My immediate supervisor thinks I'm doing really well, but another manager has suddenly turned on me. She attacks me in meetings, humiliates me in front of people and criticises me in email messages, which she then copies to other people....Is it best just to resign?'"

    Email Link  |  Vault  |  Comments  |  Read: ivillage.co.uk


    What Is Intimidating Or Inappropriate Behavior?

    A pragmatic listing of five groups of behaviors, that could becould be considered as intimidating and inappropriate.

    Email Link  |  Vault  |  Comments  |  Read: hr.uwa.edu.au


    Bullying In The Workplace

    "Most of us might have thought we left bullies behind in the playground. But as many as one in ten people are on the receiving end of bullying at work, according to research in 2000. Each year, 18 million working days are lost because of workplace bullying, the report Workplace Bullying in Britain reveals."

    Email Link  |  Vault  |  Comments  |  Read: channel4.com


    Insight And Advice About Workplace Bullying

    "You are about to enter a nightmare. You are a conscientious and productive worker. Your boss, who previously was supportive, starts making carping criticisms of your work and gives no praise. Then, out of the blue, you are carpeted and subjected to screaming abuse. Previously you were invited to planning meetings, but now you are left off the list - but your subordinate is included. Petty obstacles are put in your way, such as difficulties in getting materials or cooperation. You are losing prime assignments. As the problems compound, you lose confidence and perform below your best. After one small oversight, you are criticised in front of your co-workers without a chance to reply. You begin to dread coming to work, never knowing when the boss will sink another barb into your weakened ego." This Resource goes on to review 11 top books on bosses and bullying.

    Email Link  |  Vault  |  Comments  |  Read: uow.edu.au


    Bully at Work

    "A newly recognised scourge is stalking the workplace - the bullying manager - and he's creating untold harm, misery and distress to untold thousands of staff. Tackling bullies at work is hard. Adult bullies are much more skilled and calculating than the sort we used to encounter at school. Victims are reluctant to complain for fear of being seen as either troublesome or weak. And many employers don't even recognise the likely existence of the problem."

    Email Link  |  Vault  |  Comments  |  Read: it-analysis.com


    Injustice, Stress And Bullying Can Be Expensive

    A thorough resource that includes material on Measuring the Costs Associated with Stress, Injustice, and Bullying.

    Email Link  |  Vault  |  Comments  |  Read: bullyinginstitute.org


    Standing Up To The Bully Boss

    "A look at one of the most odious creatures in the corporate jungle - the bully boss - and how you can disarm him or her."

    Email Link  |  Vault  |  Comments  |  Read: femail.com.au


    Workplace Bullying - An Overview

    "The bullying of adults in the workplace, although it is a phenomenon that has been with us for many years, has only recently been recognised as a problem of significance. With this recognition comes an awareness of the prevalence and seriousness of the problem. Workplace bullying causes great pain and hurt to its victims. Anyone, irrespective of personality or ability can be bullied. Reasoning with the bully, attempting to please them, exhibiting distress or anger are all frequently used but are inadequate victim responses to bullying."

    Email Link  |  Vault  |  Comments  |  Read: workplacebullying.com


    Bullying Sites And Links In Canada

    An extensive listing of Canadian Resources.

    Email Link  |  Vault  |  Comments  |  Read: bullyonline.org



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